Customer Approval
Before an order can be approved, the buyer must be checked against restricted and denied party lists.
Sales Order Receipt
Entered into your CRM (Customer Relations Management) system.
Order Approval
Additional screening may be required if the product is a restricted export or is subject to regulatory compliance in the destination country.
Transport Insurance
Preferably from a 3rd party.
Receipt of Financing
Either a letter of credit, open account, or other acceptable promisory note would be required before shipment.
Carrier Selection
Who is going to ship the product and how are they going to ship it?
Document Creation
Local Customs, affected Government Bodies, Ports of Exit, and Carriers, to name a few, are going to require the proper documents before the goods will be allowed to move.
Shipment Tracking
Probably using RFID and an on-line web-portal that lets the buyer know when their goods reach certain checkpoints.
Exportation
If all of the documents were properly created, the goods are allowed to leave the country.
Goods Delivery
After they are imported into the buyer's country, a goods receipt is created by the buyer and sent to the supplier's system.
Invoice Creation
An invoice is generated by the CRM system and sent to the buyer's system.
Payment Receipt
The buyer sends an electronic payment through an e-Payment system or gateway.
Reconciliation
The payment is reconciled with the invoice.
Tax Reclamation
If the exports included refundable value added tax, for example, the appropriate data is collected and documentation created for tax reclamation.
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